Billing Information

The following are a list of insurances that are accepted by Dr. Gann’s Diet of Hope.

* If there is an insurance plan that you participate in and IS NOT listed, please contact the member services number on your plan and ask them if Dr. Gann is a provider.

*Dr. Gann is considered an INTERNIST and not a Primary Care Physician.

*You as the patient are responsible for all copays and/or deductibles.

If you have any further questions, please contact the Billing Department at 520-696-3438 ext 102 and speak with Ashley or Letty.

ACCEPTED INSURANCES

  • AHCCCS – Requires Referral
    • United HealthCare Community Plan (APIPA)
    • Care1st
    • Cenpatico
    • Mercy Care
    • OneCare
    • University Family Care
    • University Care Advantage
  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Healthnet
  • Humana
  • Mailhandlers
  • Medicare
  • Medicare Rail Road
  • United Healthcare – Including Tucson Metro Network.

Compass/Navigate Plans Require Electronically submitted Referral from PCP

  • Tricare- Prime, Standard and For Life
  • UMR

Diet of Hope Non- Contracted Plans

Any of the non-contracted insurance can be accepted ONLY with an approved/accurate Prior Auth.

  • AHCCCS
    • Health Choice
    • Scan
  • BCBS Medicare Advantage Plan
  • Southwest Service Administrators
  • Healthnet Ruby Select
  • Banner (currently pending)
  • Cigna- Local Plus Network

Please read the following billing and payment policies:

Insurance: We participate with many insurance plans. However, insurance plans change, so we ask you to know
your benefits (co-pays, deductible, network, coinsurance, covered services, etc.) and to bring your insurance card
to  each visit. If your insurance changes please notify us before your next visit. If there is a lapse in insurance
coverage, you will be expected to pay in full at the time of service for all appointments until insurance coverage is
reinstated .

Copayments/Deductibles: it is your obligation to pay your co-payments, estimated deductibles and coinsurance,
and non-covered services at the time of service. Whoever brings the patient (mom. dad, grandparent, aunt, etc.)
into the office is expected to pay at check-in. Please contact your insurance company to determine deductible
and other amounts prior to your appointment.

Claims Submission: We will submit your claims and assist in any way we can to get them paid. Your insurance
company may need additional information from you directly. Please provide this information promptly. Please be
aware, any unpaid balance (copays, deductibles, coinsurance, and non-covered services) is your responsibility.

Billing Statement Procedure: If you have a balance you will receive up to two consecutive statements from our
office. If we haven’t received full payment on your account after two statements have been sent, the account will
be sent to an outside collection agency.